Skip to content

The Mach blog

Better sales work.
Backed by evidence.

Practical guides to sales automation, account research and conversations that move a sale forward.

Sales operations ·

Which AI sales actions should need approval?

A practical approval map for company research, messages, CRM changes and sales commitments.

Buying software ·

AI sales agent pricing: calculate the cost of useful work

Look beyond seat prices with a cost model for research, review, sending, reply handling and qualified held meetings.

AI sales agents ·

How to run an AI SDR pilot you can actually evaluate

A pilot scorecard for research accuracy, message approval, held meetings and full cost, with clear stop rules.

Conversations ·

Automated sales follow-up: when to stop and hand over

How to handle replies, opt-outs, objections and meeting requests without letting automatic follow-ups ignore the conversation.

Buyer research ·

Useful sales content for AI-assisted buyer research

Create clear offering pages, evidence-backed case studies and honest answers that buyers and search systems can understand.

Account research ·

Signal-based selling: from evidence to a useful message

A four-part evidence check for relevant sales messages: what changed, why it matters, what you can prove and what to ask.

Sales operations ·

CRM data quality: what to fix before sales automation

A practical CRM readiness check covering company identity, contact ownership, suppression, duplicates and permitted updates.

Sending ·

Email deliverability: a preflight check before automation

Check authentication, suppression, audience relevance, sending controls and reply handling before increasing sales email volume.

Sales automation ·

Sales automation in 2026: five changes worth acting on

A practical reading of sales AI research: data readiness, controlled actions, buyer questions, total cost and measurable pilots.

Account research ·

An account research brief for software services teams

Build a research brief around one offering, a dated buying signal, relevant past work and the questions a seller still needs to ask.