Conversations
Turn replies into meetings.
Every reply lands in one thread per person. Mach reads it, drafts your answer and books the time.
One thread · Megan Reed, Harbor
Accepted your inviteTue“Yes, send it by email.”Wed“This is close to what we need.”08:52Every channel, one thread.
Email, LinkedIn and WhatsApp, in one thread per person, in the order they happened.
- Every reply arrives in the Inbox by itself.
- Show one channel at a time when you need to.
Hi Megan, I saw Harbor is opening a second warehouse.
- Megan accepted your invite · Tue 16:20
Thanks for connecting, Megan. Can I send you one page on it?
Yes, send it by email.
Loomwork, in one page: two warehouses, one plan.
Read it. This is close to what we need. Can we talk next week?
Interested
Made-up companies and people.
Know what each reply means.
Mach reads every reply and gives it a plain label.
A reply from someone Mach does not know waits for a person to claim it.
- Read it. This is close to what we need.08:52
- Is there a better price if we sign for two years?08:31
- Please take me off your list.07:58
- A colleague passed your email on.07:45
- I am away until Monday 20 October.Yesterday
Made-up companies and people.
Your answer is drafted and waiting.
Mach writes the answer from the thread. You approve, edit or discard it.
- It goes out on the same channel, in your sending hours.
- When someone replies, Mach stops the other steps at their company.
Other steps at Harbor
The meeting, booked and prepared.
Mach books on your calendar. A short brief is ready before you meet.
- Google Calendar, Microsoft 365 or Calendly
- Your booking link, in the answer
“Booked. Tuesday at 11 works for us.”
How long does it take to set up one site?
Which of your sites still plan stock by hand?
Loomwork ran two warehouses from one plan in six weeks.1
1 · Your Loomwork case study
Made-up companies and people.
After the meeting, the next step.
Notes from your note-taker land on the right company and deal. Mach turns them into next steps.
Notes from this morning's call: three next steps
- Send the price for two sites
- Book a demo for her planners
- Move the deal to Proposal
About replies and meetings.
Can I read replies in Mach?
Yes. Every reply arrives in the Inbox by itself, from email, LinkedIn and WhatsApp. Each person has one thread.
Can I answer from the Inbox?
Yes. Approve Mach's draft, or write your own. It goes out on the same channel.
Does Mach book meetings?
Yes. Mach books on your calendar, or through your Calendly. A short brief is ready before each meeting, and notes come after it.
What happens when someone asks to stop?
Mach marks them opted out. Nothing more goes to that address from anyone in your workspace. If you use a CRM, Mach marks them unsubscribed there too.
Do the pictures on this page show real people?
No. The companies and people in the pictures are made up. Nothing on this page contacts anyone or holds a time in a calendar.
Make the next reply a useful one.
Bring every conversation together. Answer it well, and keep the next step clear.